Accessibility

Cal Poly Federal Credit Union provides universal access to banking services for members with disabilities. The following are enhanced services to meet our members’ needs.  If you experience any difficulties accessing our website, please contact us at 909.869.6801 for assistance.

Audio-Enabled ATMs

Our office has an ATM located outside of the branch location (Building 35).  Our ATM allows visually impaired members and consumers to conduct ATM transactions privately, through a headset.

Telecommunications Devices for the Deaf (TDD)

If you have limitations hearing or speaking a specially-trained Communications Assistant (CA) can relay telephone conversations for all of your calls.  Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulties hearing on a standard telephone. Once connected to CRS, you will provide the Communications Assistant with our direct Member Service line 909.869.6801.

If you prefer having your calls immediately answered in your mode of communication, dial one of the toll-free modality-and language-specific numbers below.  The call will be routed to the CRS provider.  To learn more about Deaf and Disable Communications Program, please visit their site.

Type of Call  Language Toll-free 800 Number
TTY/VCO/HCO to Voice English

Spanish

1-800-735-2929

1-800-855-3000

Voice to TTY/VCO/HCO English

Spanish

1-800-735-2922

1-800-855-3000

From or to
Speech-to- Speech
English & Spanish 1-800-854-7784

 

Web Accessibility and Universal Design

Ensuring all of our members can access our website and services is important to us.  We proudly follow guidelines within World Wide Web Consortium (W3C®).  If you experience any difficulties accessing our website, please contact us at 909.869.6801 for assistance.